SHIPPING INFORMATION
SHIPPING DELAY
Special case update: The warehouse has reopened and is now shipping orders. Minor delays may occur as the fulfillment teams continue to exercise safe distancing practices.
If you have any questions or need to change your shipping address, please contact us.
DELIVERY TIMES
First-Class and Standard Post typically take several business days for delivery. When using expedited shipping methods, our warehouse requires several business days for order processing.
Standard Shipping orders typically take weeks for delivery.
While Standard Shipping is conveniently priced, do note that it provides limited tracking information.
PREORDERS
If your order includes a reordered item, please refer to the product page for details about the estimated delivery ETA. Your order will ship together when the reordered item arrives at our distribution center.
The time frame of an order delivery is divided into two parts:
Processing time: 2-7 days
Shipping time: 7-15days
Shipping methods:Standard ShippingăFree Shipping
Shipping fee: Free Shipping Over €27.00
Shipping fee is €5.99 for orders below €0-€26.99
Note: The shipping time will be affected by public holidays, destination countries, bad weather and international couriers.
If the consumer cancels the order before the delivery time and within the time specified by the website for canceling the order, the order can be canceled.